Java Nation in N. Bethesda is looking for part-time and full-time Hosts/Hostesses to join our team. We are looking for people who share our passion for creating and serving delicious handcrafted food and freshly roasted coffee. Candidates must be positive, friendly and enjoy working as part of a team in a fast-paced environment.

Job Overview

The Host / Hostess will greet guests as the arrive and show them to their table. You will also engage with guests to ensure their meal is as good as it should be. To succeed as a Host / Hostess you should be committed to providing customers with excellent service. You should be outgoing, positive, friendly, knowledgeable, and polite.

Responsibilities and Duties

• Greeting guests as they entera and putting them on a waiting list as necessary.
• Providing guests with menus and answering any initial questions.
• Seating guests at tables or in waiting areas.
• Assigning guests to tables they prefer, while keeping table rotation in mind so that servers receive the right number of customers.
• Engaging with guests to ensure they're happy with food and service.
• Responding to complaints and helping to resolve them.
• Answering phone calls, taking reservations and answering questions.
• A knowledge of the menu.
• Helping out with other positions in the restaurant as needed.
• Providing great customer service.

Qualifications

• High school diploma or equivalent preferred.
• Ability to provide top notch customer service in a fast-paced environment.
• A positive attitude and ability work well under pressure with all restaurant staff.
• Does high-quality work while unsupervised.
• Able to work in a standing position for long periods of time.
• Able to safely lift and easily maneuver trays of food when necessary.
• Willing to follow instructions and ask questions for clarification if needed.
• Able to handle money accurately and operate a point-of-sale system.
• Able to work in a busy restaurant environment.
• Restaurant experience a plus.

Job Types: Full-time, Part-time

Pay: $16.75 - $18.00 per hour

Benefits:

• Employee discount

Shift:

• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Every weekend
• Monday to Friday

Experience:

• Host/Hostess Experience: 1 year (Preferred)

Ability to Relocate:

• Silver Spring, MD 20910: Relocate before starting work (Required)

Work Location: In person